Testimonials

Good morning

I am writing to convey our thanks to Don Fraser Coaches and in particular our driver Darren for yesterday’s trip to Hepworth and Nostell Priory.

Darren was as always, a very safe, thoughtful and engaging driver.

Many thanks from all our members who thoroughly enjoyed the trip.

Regards

I am writing to say thank you for the excellent service we experienced on Friday on our trip to Liverpool.

Our driver Steve did a great job from start to finish: he was friendly and helpful; he drove us round the city, as directed by our guide; he got us there and back safely.

Everyone remarked on the comfort of the coach and were impressed by the whole experience.

Thank you for everything: we thoroughly enjoyed ourselves and we appreciate the part that your company played in the success of the trip.

With best wishes

Hannah who led the YV trip on Friday wanted to pass on her thanks to Darren the coach driver, she said that he was absolutely wonderful, really helpful and an all-round brilliant person and driver! Please can you pass on our thanks

Hi Kim,

Hope you are well.

Another successful trip yesterday with our lovely driver Pat. What a nice man, so friendly & helpful.

Many thanks for moving things around to accommodate us, I know you’re busy and it’s very much appreciated.

I have a couple of trip ideas so I’ll be back to you for a quote when I’ve done a bit more research.

Many thanks

Hi Kim

Just writing to say thanks for the two outings to the above recently and for allocating Darren our driver. Our passengers keep asking if we can continue with Darren as they are very happy with him and his driving is great. I said I would contact you to see if we could have Darren in the future.

Hopefully, he is happy with our members as well. Thanks again.

Thank you for your efficient coaches today and lovely drivers. was quite stressful getting everybody there and in the Panto seats but Don Fraser ran v smoothly – as always.

Thanks

Merry Christmas.

Hi Kim

Just wanted to say thank you – we had a lovely day on Friday. Can you please give our huge thanks to our driver, he did a fantastic job getting us there and back safely!

We had a great time today in Chester and thank you to Darren – fabulous coach driver Ann Coffey

Hi Kim. Just to say we had a great day yesterday. Thanks to Steve our driver and thanks to the great food supplied by Cleveleys Kitchen, that was a good recommendation from you. Thanks also for the diary and calendar. Regards Jean.

Kim

Most enjoyable trip to Morecambe and Heysham with a driver who looked after our every need

Please pass our thanks to Robbie

Kind regards

George

Hi Kim,

Really good trip on Wednesday and our driver, Darren, was wonderful, so helpful. Please thank him for us. Everyone was saying yesterday that they’d had brilliant time.

Next one, Chester market, is filling up nicely so I’ll be in touch.

Have a good weekend.

Regards,

Sue

Dear Kim & Elaine,

I just wanted to thank you for another successful trip last Tuesday.

We all enjoyed our day.

Robbie , our driver, drove very well & was so friendly, helpful and patient with us all .

The service you give is first class !

I’ll let you know when our trip is next term, probably at the end of March or at the beginning of April.

Regards

Ruth

Hi Kim/Elaine

Just to say “thank you” for organising the coach yesterday for our day trip.

The driver was friendly, polite and very helpful assisting people off and on the coach, we had a successful day.

Kind regards, Julie

Morning Kim,

Another successful trip, despite the weather

Our lovely driver Andy was great. Really helpful with drop offs etc (right in the town centre), he also knows lots about Llandudno, which was a bonus, and he even dodged the traffic on the way home. A big ‘thank you’ to Andy.

I’ll be in touch about the Saltaire & Chester trips when I’ve done a bit more research.

Thanks again,

Sue

Good afternoon Kim and Elaine,

Thank you for a fabulous school year of trips!

Once again, your drivers have been wonderful, special mention to Steve, who did a great job on the York residential.

As always, you lovely ladies in the office are amazing, I just wanted to thank you personally for providing a superb service to our school, it is really appreciated.

What time is there someone in the office till in the afternoon – I’d like to drop off a little treat?

Best wishes,

School Bursar

Good morning Kim,

I again just want to say a very big Thank You for the lovely trip out to Keswick yesterday.

The driver was, as usual fantastic. I am truly amazed by his skilful driving and pleasant manner. Not an easy job at all driving us all on such a massive coach.

Evidently he had not been able to park at Booths car park a few times as there was not space.

We arrived home wet through due to the deluge of rain!!

He deserves a bonus after such a long day!

Kind regards,

Margaret

Hi Kim

The staff on the trip to Knowsley have asked if you can pass their thanks on to the driver. They said he was really lovely and very helpful.

Many thanks

Janis

Good morning Kim,

I joined the group travelling by coach to Hawes yesterday and what a fantastic journey we all had.

I could not believe how anyone could manipulate such a large coach along such narrow windy roads as your driver managed for us yesterday.

The scenery was fantastic. Thankfully it did not rain but it was cold. Even the sheep and lambs at times were sheltering along walls.

The journey brought back a lot of memories for me of years shared with people close to me.

I will be phoning a good friend on the Isle of Wight this morning who lived in Hawes and ran a Bed and Breakast with her husband many years ago now.

Your company are providing wonderful journeys for many people and I say a big Thank You to all concerned.

Sincerely,

Margaret

Hi Kim. Another perfect trip on Sunday. The driver was really nice and careful. He also said how great it was working for your company Thanks again I’ll be in touch before our show date. Thank you x

Hi Kim

Many thanks for yesterday. Darren worked hard and did a great job. I have been asked to pass on the thanks from a couple who had a folding wheelchair as they felt that Darren had been especially helpful.

I agree and think that Darren did a very good job overall.

It is what we have come to expect from the Don Fraser team, but it is still very much appreciated.

Regards

Roger

Good morning,

The teacher from yesterday’s trip has asked me to let you know the driver was absolutely lovely and very helpful to them.

I just thought it’s always nice to have some nice feedback.

Kind regards
Kath Jones

Hi Kim,

Just wanted to pass on thanks to you and Mark for his excellent driving and company over the weekend. I meant to message earlier in the week but was knackered! I think we all had a great time.

Best

Jude

Good morning Kim

Just a quick note to express thanks from all the ladies to Darren for yesterday’s trip to Prescot and Knowsley

We all applauded his patience, good humour and careful driving in what were at times “trying” circumstances.

Many thanks for a comfortable coach and super driver.

Regards

Judy Davies

Chair of Southport Arts

Hi Kim,

Another successful trip today and our driver, Ricky, was lovely. Also, thank you for sending a larger coach, meant everyone could stretch out.

Sue from Hesketh Bank

Good morning Kim and Darren,

Thank you for an excellent trip yesterday to Macclesfield & Knutsford.

As usual the service and coach were first class as was our driver, Darren.

Best wishes,

Barbara Tomlinson

Good morning,

I just wanted to send a quick message to thank you for yesterday. Mark was brilliant, so positive and great with the children. This made the transition to the venue so much easier. Please pass this is on for me.

Kind regards,

Dale S – Teacher

Kim

Can you further pass on our thanks to Mark for his excellent driving , care and assistance to our members

I had plenty of compliments from members about Marks driving

Thank you for providing such an excellent coach and I hope it is not too difficult to get it back to its excellent clean state

Thanks for all your assistance

Pass our regards on to all the staff at Don Fraser

Kind regards

George

Good afternoon I have been asked by the M U Trustees to send you a big thank you for the coach and driver for our York trip. The driver was a credit to your company. Thank you so much

Mothers Union Liverpool Diocese President and Trustees

NB a big thank you from me as well

Diocesan Secretary/ Adminstrator

Dear Howard,

Yesterday we hired one of your coaches to take our church St. Stephen’s in the Banks to Liverpool Cathedral to witness my wife being Licenced by the Bishop of Liverpool, we had a wonderful time at the service.

I would to praise your driver for his expert driving on the traffic filled roads, he was really brilliant, he was very pleasant with his passenger’s and was very helpful with the passengers helping them on /off and putting their walking aids under the coach, before I finish I want to complement your coach really clean well-lit and the seats very comfortable.

Your dad would be very proud and pleased how you have extended his once business.

Well Done keep up the high standard of your coaches.

Thank you once again

Church Warden

Dear Kim,

Thank you once again for a really enjoyable day out yesterday with your coach.

A very well done and thank you to Eric for his brilliant driving. I don’t know how he managed to remain so calm driving around the narrow roads in the Ribble Valley!

He is always so patient, helpful and friendly with us.

Thank you Kim for all your patience and helpfulness with the numerous phone calls I made as our numbers kept changing!!

We look forward to our next trip with you in the Spring

Regards

Ruth

Hi Kim, just wanted to let you know we have returned from our trip to Bridgewater. The driver was very professional and looked after us. Thank you for arranging everything making it run smoothly. We did return a little earlier as the weather was not ideal at the end. Hoping that we can arrange further trips in the future.

Regards Shelley

Hi Kim,

Please pass on my sincere thanks to Eric he was brilliant very polite accommodating and couldn’t have done enough for us. An asset to the company. Please pass on my thanks!

Many thanks once again.

KR

Gavin

Hi Kim

Thank you so much for sending us such a lovely, amenable driver yesterday. Darren was a true gent and happy with it. Couldn’t have been more obliging. Everyone commented on how helpful he was. Please pass on our gratitude. I can quite understand your concern about the journey from Bowness to Newby Bridge, a lovely run for a passenger but not for Darren but he made no complaints.

V x

Hi Kim, Thank You and your company for Excellent Serves, Eric your driver looked after us from start to finish, please thank him for putting up with us.

Many Thanks

Terry and Southport Rotary

Hi Kim

On behalf of the National Bonsai Society, I wish to thank you for the superb coach and Darren a great driver. They contributed to a well-received day out.

Regards

Stephen

Kim

Many thanks for providing the usual high standard of coach and driver

We hope we can have the same coach and driver for our Victoria Baths (now confirmed) and Kent Wine Tour trips

Kind regards

George

Good afternoon

The Trip Co-ordinator (Vicky) has asked me to pass on her thanks for a very successful trip. It was pleasing to be on their way by 5.30am, that they arrived on time and everything went very smoothly. Mark the driver was lovely too.

Just wanted to pass on the positive feedback.

Many thanks

Gillian

Hello Elaine,

Just writing to say thank you for the excellent service for our trip to Hutton in the Forest.

Please thank our driver for a ‘smooth ride’.

Best wishes,

UpHolland u3a Heritage Group

Hello all

Just saying we had a great, if wet trip to Cambridge, can’t stress enough how great Mark is.

p.s I believe he’s recommended the hotel too.

Even though it was a bit too far out for our previously pre-arranged timetable. Mark managed to keep us on time.

Best wishes

Maureen

Thank you for a fabulous coach and driver today we had a fab time at the markets Will definitely be using you again Regards – Sunshine breast cancer group

Dear Kim,

I just want to pass on my thanks to you all and to Eric for another enjoyable and successful day out.

We’ll be going out next term again. I’ll let you know as soon as I’ve got a date.

Thanks again

Tuesday at Two group

Dear Kim,

Just to say thank you, we had a really great day out today at St Helens World of Glass.

It was lovely to see Eric & Linda again too.

Our thanks again to Eric for his good driving & help.

Could we book a coach for Tuesday 12th July please for another day out?

We don’t know where we’re going yet! But would be 9.15am start & possibly a little later return, 5.00pm to 5.30pm.

Thanks

Ruth

Robbie should be complimented on his very thoughtful behaviour to her as well as his general attitude. We really had very good service and attention from him, as we always do from your drivers. When the coach reached Rufford on the way home, the driver waited until I’d got into my car before he drove off. I really appreciated his kindness. Cheers

Hi Kim,

Many thanks for the calendar and diary we received on Monday from Eric whist on our coach trip. It is very kind of you and much appreciated.

We’ve had six coach trips since we’ve started back in September and everyone has been a great success and our members have really enjoyed them. We are not planning any for January and February and will get started again in March next year. It is also been good to have Eric each time as the passengers have got to know him as well.

We will start planning again in January and will be touch in the new year.

Have a great Christmas and New Year.

Best wishes to all

Derek Kershaw

Southport U3A

Kim

Please pass on our thanks to Eric for taking us to Smithills Hall , The Cavendish Arms and Hoghton Tower , we must appreciated his considerate driving

Here’s to our next booking

Thanks for calendar and diary

Regards

George

Could I just say a big thank you to yourselves and in particular to your driver for helping our school trip to Chester go smoothly last week.

We all thought the service that he provided was excellent. Please could you pass this on to him, as the roadworks in Chester did not make drop off and collection easy.

Thank you once again.

Hi Kim

SONG trip to Blackpool for ELF Friday 22 October

I am writing to say a huge thank you to your Company for the coach travel arrangements for our trip. Everything went to plan and our young members thoroughly enjoyed the show at The Winter Gardens

Your driver Paul was especially helpful and obliging and did everything he could to make our trip go so smoothly. Please pass on our especial thanks to him.

Kind regards

Bev on behalf of SONG

Just wanted to send special thanks for providing an excellent service for our Llandudno trip. We had a lovely time and Mark was his usual unruffled self. He went out of his way to help our members which was really appreciated by everyone. It was like having a friend drive us around.

Many thanks & best wishes

Jude

Just got back from John Makinson’s trip to Windsor. Had a great time. We have travelled with you before on U3A trips, but just wanted to especially thank our Driver John. for his efforts. It was not an easy schedule for him, considering the current circumstances and some of our mobility situations. He did a brilliant job. He must be shattered to-day, it was not an easy drive back for him yesterday with the traffic congestion etc. but he helped make the journey so much more relaxing. Many thanks also, the coach was immaculate and extremely comfortable. Hope to travel with you again soon.
Kind Regards.
Norman & Judy Hurst

Kim

Many thanks for providing an excellent coach and driver yesterday

Eric drove very considerately all through

Cannot wait for our next trip to Smithhills Hall etc

Regards to all

George